Important Updates
Please allow up to *10 working days* for your dispatch email due to a higher volume of orders. Orders placed outside of the update will be integrated into my postage trips as normal.
🦋 November 29th 2024
This is a message for my EU and NI customers.
On 13th December 2024, new enforcement of GPSR (General Product Safety Regulations) on items shipping from the UK to EU & NI comes into place.
Because of this, I am going to have to pause all shipping to countries in Europe and Northern Ireland.
The financial implications and costs that will be put onto my items to be able to carry on shipping to you is not feasible or sustainable. They are expecting us to be able to afford a representative in the EU who can oversee our items and the product safety of each one. I am hoping this is just a temporary thing and something better will be put into place but for now, I am so so sorry that I have to do this. You may also notice lots of your other favourite small businesses doing the same thing and we're all equally as distressed and broken hearted about it.
I can still continue to ship to US, Canada, Aus and other countries not included in the above.
I will be able to ship to you until the 9th of December so if you are wanting to support me or get something in time for Xmas, please do not hesitate.
Again I am so sorry.
Susie 🌿
xo
🦋 November 28th 2024
There is currently a suspension on all post to Canada due to industrial action by a Canada Post strike. Any orders received from Canada will be kept safe until allowed to ship again.
Best,
Susie 🌿
xo
🦋 April 2nd 2024
Hello my loves,
Some good news regarding UK postage costs - they will be decreasing! As I take orders physically to the Post Office instead of online pickup - they are now able to offer Tracked 48 via Royal Mail instead of the usual First Class Signed For.
This is a fully trackable service with proof of postage and compensation if necessary.
Sadly international rates have increased yet again and customers outside of the UK will notice a rise in postage costs. I try to keep them as low as possible to the point where sometimes I get caught out via weights and spend more than initially charged. Luck of the draw baby! I will always continue to ship internationally as I love my overseas customers so much, but I understand if the slight increase puts you off.
For more information on costs - CLICK HERE.
Lots of Love,
Susie 🌿
xo